question

Robert Kulakowski avatar image
Robert Kulakowski asked jenn-community-moderator commented

main number extension assignment

Can I assign the main number to an already existing extension that has a different number on it?


extension
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Robert Kulakowski avatar image Robert Kulakowski jenn-community-moderator ♦ commented ·

Thanks Jen.

I have a Polycom VX250. How do I assign a button to the main number and my secondary number?

Also, Can I have different voice mail boxes for each number? Thanks.

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jenn-community-moderator avatar image jenn-community-moderator ♦ Robert Kulakowski commented ·

Hi Robert, I am afraid that this will not be possible to add your main number to your presence. We can only assign the number through a web portal to do this https://support.ringcentral.com/article/Setting-Company-After-Hours-to-Connect-Directly-to-an-Extension.html.

Also, if the main number is already assigned to your extension, it will have one voicemail for both. Thank you.

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