question

Aswathy TD avatar image
Aswathy TD asked Phong Vu answered

Sandbox Account For High Volume SMS

Does SandBox Account Supports testing for High Volume SMS ? Also can we assign High Volume SMS Permissions on SandBox Account. As per link below https://developers.ringcentral.com/guide/messaging/sms/high-volume Developer sandbox for High Volume SMS is not available. How to test High Volume SMS functionality in SandBox before making it production ready ?

high-volume sms
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1 Answer

Phong Vu avatar image
Phong Vu answered

No, and the answer is in the "Limitations of High Volume SMS" section on the link you shared.

That is why we ask for app client id in the HV SMS provision enrollment form so we can help with the graduation. For now, you can send a request to the dev support team.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys