Chays van Deventer avatar image
Chays van Deventer asked Phong Vu commented

UK Sandbox Recording

I am having the same issue with my Sandbox. Client ID:3DX2no43QFmBMxrTwVp2Mw

Could you either enable Automatic Call recording or help us graduate our app out of sandbox? We are a UK based sandbox. From what I have seen other users have experienced something similar and needed their App manually Graduated

call recording
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Phong Vu avatar image Phong Vu ♦♦ commented ·

Is your app intended to be a public app?

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys