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Ringcentral app not sending text < 1000 characters.

  • 2 March 2022
  • 4 replies
  • 487 views
V

I run an BNB and text to send all my guest check-in instructions. It was working flawless until the new update. What's going on? I've contacted support no dice.

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Best answer by Mary-Community_Moderator 2 March 2022, 18:43

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4 replies

Mary-Community_Moderator
Rank
Userlevel 2

I see that your case has been escalated to Tier 2 Tech Support. Please continue working with them to resolve the issue. Thanks!

S
I've got users in my company experiencing the same issue. Please advise what's going on. Thank you.
K
Same with our offices. Help!
Mary-Community_Moderator
Rank
Userlevel 2
Hi! There's currently an outage with Outbound SMS due to underlying carrier. You may see more information at https://status.ringcentral.com/.

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