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regina213 avatar image
regina213 asked John Wang answered

Integration: Tracking Solution?

We are looking for a call tracking solution for our small, but growing Customer Call Center (ticketing type system). Is anyone using any software that integrates well with Ring Central?

integrations
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regina213 avatar image
regina213 answered mike Deactivated commented
We are currently looking at solutions like Fresh Desk.
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mike avatar image mike commented ·
Regina,  This page shows a list of companies with existing integrations:  http://www.ringcentral.com/office/integrations/overview.html
 



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regina213 avatar image regina213 commented ·
Hi Mike,

Thank you!  I will take a look!

Regina
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mike avatar image mike commented ·
You're welcome.  For any 3rd party integration questions you can also visit our  Developers Community . 
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paul-dandy avatar image
paul-dandy answered
Hey Regina,

How are you doing? Curious as to what solution you ended up using. Hope you can fill me in whenever you have the time. Cheers!
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John Wang avatar image
John Wang answered
RingCentral is integrated with a number of these solutions that are on our App Gallery. The link above showcases a select few integrations, but the link below lists them all:


I saw the HappyFox integration at the RingCentral Connect Central conference last year and it looked nicely integrated: 

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