Question

I cannot see the User Templates in my Dev Sandbox

  • 22 March 2022
  • 3 replies
  • 349 views

I cannot see User Templates in my developer sandbox, is there something that I am missing or do I need to get a case created to request it?

I don't have any options to create User Templates. I see that in my production environment that I can create and apply User Templates under the 'Users' menu. I am not following any tutorial or guide, I am going by what I see in my production environment and comparing it with my developer sandbox which does not appear to have that feature.


3 replies

Not clear on what you mean by 'user templates', where did you read that, are you following any tutorial / guide? Please provide bit more information.

Hi, @Melanie Kovacs try to follow this tutorial to create a 'user template' after you log in to the sandbox service web portal. The steps are:

Hope that helps.



Hi Suyash,

I am logged in as a Super Admin to my admin portal and I don't have the 'Templates' listed under the 'Users' menu.

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