question

sneha-rao8582 avatar image
sneha-rao8582 asked sneha-rao8582 commented

Permission error while Graduation process.

screen-shot-2022-03-23-at-92911-am.pngHi @Phong Vu , I can see permission issue in Sandbox account.

I am calling 2 events in my subsciption

"/restapi/v1.0/account/~/telephony/sessions?direction=Inbound&missedCall=true",
"/restapi/v1.0/account/~/extension/~/voicemail"

I have created subscription multiple times. and called subscribe, get and delete a subscription multiple times but no luck.

screen-shot-2022-03-23-at-92945-am.png

My client id is ZfgY0sK_SlG1eubfv0zr7g

Are you able to see if I am missing anything?

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1 Answer

Phong Vu avatar image
Phong Vu answered sneha-rao8582 commented

You have the Read Messages permission and I don't see any API call that requires that permission. Remove it from your app or call API to exercise the permission.

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I think to call /restapi/v1.0/account/{accountId}/extension/{extensionId}/voicemail we need permisioon ReadMessages

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Oh sure, that is the one. I cannot access the admin too right now. I will try again and see how I can help. Stay tuned

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Its graduated. thanks!

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys