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Why don't I have any calling credits in my sandbox account?
Tags: rest api
Jun 15, 2020 at 4:07am   •   3 replies  •  0 likes
Dang Nguyen

Aren't there 500 minutes credits for each sandbox account each month ? But when I check it in my account, it is currently 0 and i didn't use any credits. Can anyone help me with this ? Do I need to buy credits just to test out the API ?

2 Answers
answered on Apr 11, 2024 at 11:03am  

Phong, we are having a problem with sandbox account credits. We need more than just the 500 credits, what are our options?


on Apr 11, 2024 at 1:07pm   •  0 likes

Your sandbox account id or main company number?

answered on Jun 15, 2020 at 7:08am  

Is your sandbox account associated with your production account? You can submit your request through a support ticket with your account main company number or email address.


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