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Transfer Phone call to a physical phone or make a certain physical phone dial out through API
Tags: transfer a call
Apr 7, 2022 at 8:09am   •   2 replies  •  0 likes
Chady Boutros

I am working with the ring central API and I would like to build a feature that allows me to make a physical phone receive a call or call out with the number intended.


Let's say I click on the link on my application, I would want a certain phone to physically call out.

I use SIP-T48G and in my environment.

2 Answers
answered on Apr 7, 2022 at 2:42pm  

This is fantastic! Thank you so very much for taking the time to give me such detailed information.

answered on Apr 7, 2022 at 2:32pm  

Here is what you need to know about how to transfer a call or to make a call programmatically using RingCentral Call Control API.

1. To transfer a call, you need a phone number to transfer the call. That number can be the number assigned to a physical device as you ask for.

2. To dial a number from a physical phone, you need to have the device id then use the call-out API to dial.

To check the phone number of a physical phone and to detect the device id of a physical phone, you can read the user devices to pick the phone number or the device id required by the APIs mentioned above.

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