Hello! Could you please help me with error on my Sandbox account "The selected sandbox account doesn’t support SMS feature. ".
Hello! Could you please help me with error on my Sandbox account "The selected sandbox account doesn’t support SMS feature. ".
Hi Sam, please submit a ticket with Tech Support so they can check the issue for you.
I create a new developer sandbox account. I am not able to access the SMS feature.
@Phong Vu I just submitted a ticket for the same issue if you don't mind looking into it please. Thank you in advance. +12673174829 is the sandbox number and case number is 17026089.
First of all. Don't ride on old thread as it will notify all other developers involved in the thread.
I enabled it from RingCentral side. If it works then tell the support team to close the case. If not, let them send a request to our upstream to enable it. I don't have access to dev support case though.
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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