question

Joe Veronese avatar image
Joe Veronese asked mary-community-moderator commented

Service not running for QOS test

Hello,


I am trying to run the QOS test (https://www.ringcentral.com/support/qos.html) and it just loads a page with a small bar across the screen, but does nothing even after waiting several minutes. It just keeps redownloading the installer, which I have already ran. I have checked and the necessary services are running, but when I go to the page to check it says it can't talk to the service. Tried running on Mac, Linux, and Windows, but all have the same issue. I have checked to make sure the two services are actually running in Task Manager/Activity Monitor and they are there, but it still won't talk. Is there something I am missing?

phone
1 comment
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Hi Joe, I'm currently checking with Internal Team if there's a problem with it.

0 Likes 0 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app