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Ringcentral App not working with iPhone 12 pro max
Tags: phone, errors
Apr 18, 2022 at 1:10pm   •   2 replies  •  0 likes
Nicholas Thorn

I have just downloaded the RingCentral app for my job on my iOS device. Unfortunately it seems the app does not work with an iPhone 12 Pro Max. I can log in, until I need to put in the security code then I get an error message that says, can't recognize the device. I would love to see the app be updated so I can use it for my job or a place to see that my phone is not supported.inkedringcentral-error-screenshot-censored.jpg

InkedRingcentral-error-screenshot-censored.jpg

on Apr 18, 2022 at 1:57pm   •  0 likes

Hi Nicholas, we can help you with this. please send us an email at community.support@ringcentral.com.

1 Answer
answered on Apr 19, 2022 at 7:01am  

Got it to work by emailing support and they turned off 2 factor authentication.


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