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Rpbhoir30 avatar image
Rpbhoir30 asked Rpbhoir30 commented

authenticate the app

How to authenticate the app with a super admin user in order to receive voicemail event notification for other users than oneself(Webhook Subscription)?

authenticationwebhooks
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Phong Vu avatar image
Phong Vu answered Rpbhoir30 commented

You can authenticate your app with a super admin user, read your account extensions to detect the extension id of each extension you want to get a voicemail notification. Then subscribe for the voicemail event notification as shown below:

var eventFilters = [
      '/restapi/v1.0/account/~/extension/{extensionId_1}/voicemail', // e.g. 101
      '/restapi/v1.0/account/~/extension/{extensionId_2}/voicemail', // e.g. 102
      '/restapi/v1.0/account/~/extension/{extensionId_n}/voicemail', // e.g. n
]


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Rpbhoir30 avatar image Rpbhoir30 commented ·

ok. can you tell what are the steps for app authentication?

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Phong Vu avatar image Phong Vu ♦♦ Rpbhoir30 commented ·

For this, you can do a little self-study from this dev guide and get back to me if you have specific questions.

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Rpbhoir30 avatar image Rpbhoir30 Phong Vu ♦♦ commented ·

Hi @Phong Vu ,

I have authenticated app using JWT auth((https://developers.ringcentral.com/guide/authentication/jwt-flow)

Voicemail Webhook is sent for all extension except Queue calls extension.

Can you guide me here?

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