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Message Only Extension Report
Tags: call logs
Apr 27, 2022 at 7:42am   •   2 replies  •  0 likes
Susan Pieroni
We have 15 message only extensions setup as efaxes and am trying to generate a report that lists each one of the efax extensions and gives a total for each for a specified date range. I've tried utilizing the call log but it only allows me to select one extension at a time which is quite time consuming since this will be run on a weekly basis. I've also looked under the analytics reports but am not seeing any criteria for message only extensions. Am I missing something? Is there a better way of doing this?
1 Answer
answered on Apr 27, 2022 at 11:54am  

Hi Susan, have you tried building the report in the new LOB Analytics report builder (open beta) located in your Analytics Portal? There you can build a table view of many metrics and filter/group by different dimensions. It may have the flexibility you're looking for.

on Apr 27, 2022 at 1:19pm   •  0 likes

Hi Keith, I did poke around a little bit in there but wasn't able to find anything referring to message-only extensions. Perhaps I am looking in the wrong place?

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