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Can there be Multiple recipients for one incoming fax line

  • 4 May 2022
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I need to set up one fax line to have multiple recipients for incoming faxes. It is for one of our sales team and I need three people to receive the incoming faxes from this one fax line. Is it possible?
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Best answer by Mary-Community_Moderator 4 May 2022, 17:30

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Multiple emails can receive the fax. You have to assign the fax number to a user extension and set up the user's messaging notifications in advanced settings. For your guide, click the KB article below, and follow the instructions for **How to configure messaging notifications in the Advanced Settings view**. Let me know if you have clarifications. https://support.ringcentral.com/article/5-10-Editing-your-Extension-s-Notification-Settings.html

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