question

Amanda Kilmer avatar image
Amanda Kilmer asked mary-community-moderator answered

Can there be Multiple recipients for one incoming fax line

I need to set up one fax line to have multiple recipients for incoming faxes. It is for one of our sales team and I need three people to receive the incoming faxes from this one fax line. Is it possible?

fax
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Multiple emails can receive the fax. You have to assign the fax number to a user extension and set up the user's messaging notifications in advanced settings. For your guide, click the KB article below, and follow the instructions for How to configure messaging notifications in the Advanced Settings view. Let me know if you have clarifications.

https://support.ringcentral.com/article/5-10-Editing-your-Extension-s-Notification-Settings.html

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Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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