question

Tanner Stolte avatar image
Tanner Stolte asked Craig Chan answered

"Could Not Verify SSL Certificate" issue with Engage Voice

We have been calling this end point with no issues for about 6 months and now we are getting this SSL certificate error on any webhook that points to it. Does anyone know how to fix this? Or if this is something the Ring Central team needs to fix on that URL?

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rest apiEngage Digital and Engage Voicezapier
1652445433842.png (372.7 KiB)
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1 Answer

Craig Chan avatar image
Craig Chan answered

The server vacd.biz was removed and all CFM APIs are no longer available. Multiple notices have gone out to all customers using this API starting around 2 years ago. If you are trying to load leads, please use the new API:

https://developers.ringcentral.com/engage/voice/guide/dialing/leads/bulk-import

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