question

Chady Boutros avatar image
Chady Boutros asked Chady Boutros commented

Missing Permissions? IVR editing

I want to use the RingCentral create IVR prompt API endpoint, but I keep getting an error. Do I need to add permissions to my application in order to go to the next step?

(https://developers.ringcentral.com/api-reference/IVR/createIVRPrompt) in my PHP application. The code is working fine and I am able to send the request to RingCentral. However I am getting the following error.
{
“errorCode”: “InsufficientPermissions”,
“message”: “In order to call this API endpoint, application needs to have [EditAccounts] permission”,
“errors”: [
{
“errorCode”: “CMN-401”,
“message”: “In order to call this API endpoint, application needs to have [EditAccounts] permission”,
“permissionName”: “EditAccounts”
}
],
“permissionName”: “EditAccounts”
}

ivr
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Phong Vu avatar image
Phong Vu answered Chady Boutros commented

The Edit Accounts permission can only be added based on customer request. Pls submit your request providing the account and app info to the dev support channel.

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I added the request to the developer section.

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Chady Boutros avatar image
Chady Boutros answered

Every time you answer, you guide me in the right direction. You also answer so very quickly. I appreciate you.

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