John Borelli avatar image
John Borelli asked Phong Vu commented

Don't have access on an account where I'm the only person?

I'm trying to login to a sandbox that is saying that I don't have access, but I'm the only person on the account?

What would be the cause of this?


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Phong Vu avatar image Phong Vu ♦♦ commented ·

What is the url you tried to login? Could you login your RingCentral developer portal at all?

What is your sandbox account id or main company number?

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys