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Ronald Escabas avatar image
Ronald Escabas asked mary-community-moderator commented

Forward All Calls Feature NOT WORKING

I am trying to use the Forward All Calls user option to 1. limited extension 2. an external number but it isn't working. Is this a working feature as of today ?

call forwarding
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Phong Vu avatar image Phong Vu ♦♦ commented ·

I guess that you were trying to set from the service web interface. Let me move this to the customer community.

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi Ronald, to clarify, all options available don't work on your end?

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Ronald Escabas avatar image Ronald Escabas mary-community-moderator ♦♦ commented ·

I have tried Forwarding calls to a Limited Extension and to external Numbers ( mobile numbers) which did not work. I had to go add them to the current ring order as a Co-Worker(LE ) or as Number( External number) but this doesn't forward the call it just rings them .

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mary-community-moderator avatar image mary-community-moderator ♦♦ Ronald Escabas commented ·

What's the behavior when you add a Limited Extension or External Numbers to the Forward All Calls feature?

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