How to know API call errors

Question

question

hardik-joshi6230 asked · May 16, 2018 at 10:04 AM

How to know API call errors

Hi,

On developer portal, when i am looking into the Analytics - API Calls its showing me below graph. so my concern is how can i know what errors occurs so i can check it ?

General Topic

1 |1000 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Answer 1 · 2018-05-16T11:01:00Z

igor-bebin answered · May 16, 2018 at 11:01 AM

Hi Hardik,

Open the next 'End Points' tab to see details of API calls.

Thanks,

5

1 |1000 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

hardik-joshi6230 · May 17, 2018 at 06:55 AM

Hi Robin,

i have check in "End Point" tab and found that my errors are with 400 status code in oauth/token, i am still thinking why its giving 400 errors in login as doing same call for login every time. so how come it is possible to have error in login ?

it would be great if u can help me.

Thanks,
Hardik Joshi

0 ·

hardik-joshi6230 · May 18, 2018 at 05:12 AM

any updates on it ?

0 ·

igor-bebin · May 18, 2018 at 08:51 AM

Hi Hardik,

Sorry for delay, I've searched for auth errors on your Sandbox account. All the http 400 errors are caused by { {OAU-213 Token not found}} reason, which indicates that refresh_token wasn't found on a Server. I'll check with Engineering Team whether it's a Client issue or some inconsistency on backend. Will keep you updated.

Thanks,

0 ·

hardik-joshi6230 · May 18, 2018 at 09:01 AM

Thanks Igor,

let me know once you check with your team.

Thanks,
Hardik Joshi

0 ·

igor-bebin · May 18, 2018 at 03:24 PM

Hardik, it seems that your application creates oauth sessions too frequently. We have a limit for active sessions per app+User (for your app it's 5). Once a limit is exceeded the oldest session is removed as well as corresponding token.

Could you please double-check the logic of your app is valid?

Thanks,
Igor

0 ·

Answer 2 · 2019-06-29T05:12:34Z

Anirban answered · Jun 29, 2019 at 05:12 AM

If the oauth and API cross the given call limit and call the oauth too frequently, these kind of error happens.

The access token generated by oauth API has a validity of around 1 hour. Do there is not need to call oauth too frequently to generate the token

1 |1000 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer Community

Customer Community

question