How to know API call errors

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hardik-joshi6230 asked May 16, '18 Anirban answered Jun 29, '19

How to know API call errors

Hi,

On developer portal, when i am looking into the Analytics - API Calls its showing me below graph. so my concern is how can i know what errors occurs so i can check it ?

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Answer 1 · 2018-05-16T11:01:00Z

igor-bebin answered May 16, '18 igor-bebin commented May 18, '18

Hi Hardik,

Open the next 'End Points' tab to see details of API calls.

Thanks,

5

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hardik-joshi6230 · May 17, 2018 at 06:55 AM

Hi Robin,

i have check in "End Point" tab and found that my errors are with 400 status code in oauth/token, i am still thinking why its giving 400 errors in login as doing same call for login every time. so how come it is possible to have error in login ?

it would be great if u can help me.

Thanks,
Hardik Joshi

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hardik-joshi6230 · May 18, 2018 at 05:12 AM

any updates on it ?

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igor-bebin · May 18, 2018 at 08:51 AM

Hi Hardik,

Sorry for delay, I've searched for auth errors on your Sandbox account. All the http 400 errors are caused by { {OAU-213 Token not found}} reason, which indicates that refresh_token wasn't found on a Server. I'll check with Engineering Team whether it's a Client issue or some inconsistency on backend. Will keep you updated.

Thanks,

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hardik-joshi6230 · May 18, 2018 at 09:01 AM

Thanks Igor,

let me know once you check with your team.

Thanks,
Hardik Joshi

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igor-bebin · May 18, 2018 at 03:24 PM

Hardik, it seems that your application creates oauth sessions too frequently. We have a limit for active sessions per app+User (for your app it's 5). Once a limit is exceeded the oldest session is removed as well as corresponding token.

Could you please double-check the logic of your app is valid?

Thanks,
Igor

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Answer 2 · 2019-06-29T05:12:34Z

Anirban answered Jun 29, '19

If the oauth and API cross the given call limit and call the oauth too frequently, these kind of error happens.

The access token generated by oauth API has a validity of around 1 hour. Do there is not need to call oauth too frequently to generate the token

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