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Tanmay Kumar avatar image
Tanmay Kumar asked ·

How do you detect a failure to send a fax?

I am wondering if a fax is failed to deliver from the api call or remain undelivered for some reasons, what is the correct way of detecting a failed fax.

Where will I find the details of those fax sent

fax
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

You will find in call logs. It will be message status as"Queued" which means the message hasn't been sent yet. If you see the status as "SendingFailed " then it means the sending is failed

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Sorry.. new to ringcentral.. where can I find these codes to determine?

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Check the messageStatus in the response ... check the reference here: https://developers.ringcentral.com/api-reference/Fax/createFaxMessage

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Tanmay Kumar avatar image Tanmay Kumar Anirban Sen Chowdhary ·

ok.. I can now notice those..

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