Walter Gartner avatar image
Walter Gartner asked mary-community-moderator commented

Deleting a user added through Azure Active Directory (AAD) RingCentral Enterprise App

I'm trying to delete a user in RingCentral (through the Admin Portal). I keep getting the message: "The user is integrated with your Directory System and cannot be deleted. Please delete the user in your directory system." The user has been removed in AAD. Does anyone know how to remove him from RingCentral?

new account
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi Walter, please get in touch with your Account Manager to get assistance with your concern.

0 Likes 0 ·
Walter Gartner avatar image Walter Gartner mary-community-moderator ♦♦ commented ·

Thanks Mary. We'll give them a call.

0 Likes 0 ·
mary-community-moderator avatar image mary-community-moderator ♦♦ Walter Gartner commented ·

You're welcome!

0 Likes 0 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.

Get the new RingCentral app