question

Thomas Janicik avatar image
Thomas Janicik asked Yatin Gera commented

Team Messaging API returning error GLP-021 in sandbox env

I keep running into this error with team messaging api calls, even on the api reference page.


Client ID: HavYRdtYRpSbBMBFsEwTog


API Error Message: GLP-021 This API requires the requester to have a Glip profile. You might sign in to the application to create it.




I've tried with different add in apps on my account as well.

rest apideveloper sandbox
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Yatin Gera avatar image
Yatin Gera answered

There was an ongoing issue with the sandbox yesterday and you might have run into the same. The issue has now been fixed
Could you check again and confirm if you are still facing the issue?

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Thomas Janicik avatar image
Thomas Janicik answered Yatin Gera commented

I checked again this morning and the issue seems to be resolved, thank you!

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Awesome. Thanks for the confirmation

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys