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Webhook receiving twice, only one active
Tags: webhooks, subscription
Jun 23, 2022 at 8:50am   •   1 replies  •  0 likes
Software Development

I have a single webhook set up but am receiving two similar payloads in my callback.

When listing my subscriptions with the endpoint


I see my single subscription with ID:


with a single event filter:


However, my endpoint receives this payload, and another at the same time from subscription ID:


I probably did set that webhook up at some point but it has since been deleted and no longer shows up in the subscription list, nor can I query for it or delete try to delete it again with the subscription ID directly. The response I receive is

Resource for parameter [subscriptionId] is not found

Is there something I am missing?

1 Answer
answered on Jun 24, 2022 at 1:31am  

There probably is a stale subscription still living in the back end. This does not happen very frequently but I suggest raising a support ticket and the support team can help you get rid of this stale subscription

A support case can be raised at

Hope this helps


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