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Question

Sending SMS in Production account - MSG-242 Error

  • 27 June 2022
  • 1 reply
  • 200 views
S

Hi, i have the issue when i traying to sent a sms message in production enviroment

can someone helpe please?


"errorCode" : "FeatureNotAvailable", "message" : "The requested feature is not available", "errors" : [ { "errorCode" : "MSG-242", "message" : "The requested feature is not available" } ]

1 reply

A

Hi @Martha Almeida looks like this needs more information and investigation, can you please open a service ticket - https://developers.ringcentral.com/support/create-case for your support team and provide more information like your 'Production Number, which SMS API you were using and your application client ID" ?

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