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Greg Gray avatar image
Greg Gray asked Phong Vu answered

Can't use the number 667 in SMS

Using the desktop SMS app and the API send SMS if the text has the number 667 the message errors out. Why is that ? We text case counts to drivers so this is an issue.

sms and text messagingsending sms
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2 Answers

Phong Vu avatar image
Phong Vu answered

That's interesting. Let me check with the messaging service team and get back to you.

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Phong Vu avatar image
Phong Vu answered

Can you try again and let me know. We talk to our SMS upstream partner and they said the problem is resolved.

Let me know if the problem persists.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys