question

Mark Hammans avatar image
Mark Hammans asked ·

Using WebHook for notification of login / logout

I have set up webhooks and I am receiving almost everything I need, call activity, presence, webhook expiry etc

But.. I dont seem to be able to get a notification of when a RingCentral Softphone Logout or Login happens.. what do I need to be subscribing to in order to receive that notification

notification subscriptionlogout
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu avatar image
Phong Vu answered ·

Unfortunately, there is no event about user login/logout. I am thinking of some workaround solution but cannot find one either.

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Mark Hammans avatar image
Mark Hammans answered ·

Thanks Phong


In that case I will need to implement some kind of Extension List polling


I think it would be something important to add to the Webhook

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys