question

Aaron Zigler avatar image
Aaron Zigler asked Phong Vu commented

I want to move my sandbox to production

My API requests are not showing in the sanbox API calls website.


The API requests are successful and do return a correct response. but when I look into the dev site under sandbox there are no API calls recorded even error requests.


I am using this App Permissions

- Read account

-Read messages

- SMS

- Webhook subscription


This prevents me from requiring the graduation requirements.

Please Help how can I move to production.


developer sandboxerrorspermissions
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2 Answers

Phong Vu avatar image
Phong Vu answered

What is your app client id?

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Lorraine Howland avatar image
Lorraine Howland answered Phong Vu commented

Client ID : ZjifVMefo0qagf9zzMuHar

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Phong Vu avatar image Phong Vu ♦♦ commented ·

Done. And I also added the missing app scopes based on the list of scopes above.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys