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Tim Mcmillon avatar image
Tim Mcmillon asked Phong Vu commented

sms analytics

Do we still not have sms analytics? If not whats the hold up

sms and text messaging
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Phong Vu avatar image
Phong Vu answered Phong Vu commented

It's still under development. For now, you can access the message stores (both standard and high volume SMS) via APIs and do your own analytics.

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Does Ringcentral have any kind of time line when we will see analytics on SMS's

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Unfortunately, I don't have the ETA timeline to share now.

What type of SMS, standard or high volume SMS analytics are you looking for right now? Also, what metrics are you interested at?

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mainly sent and recieved by telephone number

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys