Question

Set main number for text messages

  • 2 August 2022
  • 3 replies
  • 3615 views

How in the world do I set my main (ported in ) phone number to send/receive the texts from? I have gone through every menu and cannot seem to figure out how to set my main company number as the number for texting. I am a single user for now and the single number for call/text/fax was a major selling point for me. Help! Thanks!!


3 replies

Userlevel 1

Login your RingCentral account admin portal and open the General Settings page as shown below and select the extension which needs to send/receive text messages from the main company number.

screen-shot-2022-07-25-at-102714-am.png

We just started with Ring Central. I have the same problem noted above. I followed the guidance from Phong Vu but I have no options under the General Settings tab. See below. Please assist.

screenshot-2022-12-22-081825.jpg

Userlevel 1

This is really not an application development issue. Please post your question in the User Community or open a support ticket.

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