question

Smit Shah avatar image
Smit Shah asked Phong Vu commented

Test environment too slow

any idea why?

Specifically https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/message-store

service interruption
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Phong Vu avatar image
Phong Vu answered Phong Vu commented

The sandbox environment issue has not been completely restored yet. That could be the cause of this problem right now.

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Brad Gold avatar image Brad Gold commented ·

Is this still an issue? I am getting around 6 second second response times for subscription notifications in the development environment. Is this normal?

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Phong Vu avatar image Phong Vu ♦♦ Brad Gold commented ·

What type of event?

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Smit Shah avatar image Smit Shah Phong Vu ♦♦ commented ·

Guys this was an issue I reported 4 months ago.

I'll go ahead and close it.


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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys