question

Jason Richards Pagh avatar image
Jason Richards Pagh asked Craig Chan commented

Sandbox is down

I am trying to create a sandbox account, but all attempts to access https://service.devtest.ringcentral.com with Chrome, Firefox or Edge all fail. It just shows a JSON payload with an error message:

{
  "errorCode" : "CMN-201",
  "message" : "Service Temporary Unavailable",
  "errors" : [ {
    "errorCode" : "CMN-201",
    "message" : "Service Temporary Unavailable"
  } ]
}
developer sandbox
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Byrne Reese avatar image Byrne Reese ♦♦ commented ·

I just tried to login to service.devtest.ringcentral.com and app.devtest.ringcentral.com and it appears to be up and running again. I am so sorry for the inconvenience.

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1 Answer

Craig Chan avatar image
Craig Chan answered Craig Chan commented

We are aware the sandbox is not working right now and we have a team looking into it. Please stand by and we will let you know when it’s back up.

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Craig Chan avatar image Craig Chan ♦ commented ·

I tested the various sandbox URLs and they are all working again.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys