Amy Charney avatar image
Amy Charney asked Becky-Community_Manager commented

Why aren't my text messages sending?

I've sent text messages - to myself included - and getting a message in red that says - message not sent.

sms and text messaging
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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

Is this a new issue, @Amy Charney? Have you had success sending text messages before?

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Amy Charney avatar image Amy Charney Becky-Community_Manager ♦♦ commented ·

I used to be able to text!

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ Amy Charney commented ·

Hey, @Amy Charney I'm not seeing any reports of issues with SMS. I would recommend creating a ticket for the issue so support can troubleshoot.
You can create a case here.

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Karthik Sampangi avatar image Karthik Sampangi commented ·

Do you mind posting the response JSON? Also are you using Sandbox environment?

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