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Answering Calls That Are Ringing Other Office Numbers
Tags: ringing, softphone
Sep 13, 2022 at 5:56pm   •   2 replies  •  1 likes
Jeff Strickland

How do I set up the ability to answer incoming phone calls that are ringing at other office numbers? Example: how can I answer the conference room phone ringing from my desk when I hear it ringing next door? I don't want my phone to ring when any office number is ringing or be a forwarding number from other extension. Thanks.

on Sep 22, 2022 at 12:51pm   •  0 likes

Is there any other input from RingCentral on this? Any ideas besides Group Call Pickup? Not really a lot of help.

on Sep 22, 2022 at 3:05pm   •  0 likes

Hi @Jeff Strickland, we'll check for more regarding this.

on Sep 14, 2022 at 9:01am   •  0 likes
on Sep 14, 2022 at 4:29pm   •  0 likes

I guess I should have been more clear. I am using a PolyComm phone at my desk to pick up. I did have a Group set up to pick up the calls but that immediately disconnected my own number when I picked up a call. I removed the Group setting so I would be able to answer my own phone without a hangup. I am trying to pick up another extension outside of the RingCentral application.

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