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Do calls that come in while on DND count as a missed call

  • 15 September 2022
  • 1 reply
  • 322 views
C

We are wondering if a call comes through a line (single user, extension, not a call queue) while it is on DND does it count as "missed" in the analytics and reporting?

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Best answer by Mary-Community_Moderator 16 September 2022, 15:57

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Mary-Community_Moderator
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Hi @Craig Smith, yet it does!

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