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Do calls that come in while on DND count as a missed call
Tags: analytics and reporting
Sep 15, 2022 at 1:05pm   •   1 replies  •  0 likes
Craig Smith

We are wondering if a call comes through a line (single user, extension, not a call queue) while it is on DND does it count as "missed" in the analytics and reporting?

1 Answer
answered on Sep 16, 2022 at 6:57am  

Hi @Craig Smith, yet it does!


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