question

Stephen Dawson avatar image
Stephen Dawson asked Stephen Dawson answered

Cannot Login with Linux App

Hi,


Installed the Meeting app for Linux. Cannot log into the app. Tried to open a support request. The support web site failed 5 times. Tried chat option, no viable answers.

What causes the Meeting app for Linux to hang when trying to log in, please?


Thanks,

SHD

meetings
5 comments
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Hello Stephen, I am checking with the Meetings Product Team if there is a known issue about this.

1 Like 1 ·
Stephen Dawson avatar image Stephen Dawson commented ·

Hi,

Still unable to login with the app. Any progress on finding out why there is a login failure?


Thanks,

SHD

0 Likes 0 ·
mary-community-moderator avatar image mary-community-moderator ♦♦ Stephen Dawson commented ·

Hello Stephen, your issue requires more information for an investigation. I created a Support Ticket for them to check on it. Your ticket number is 16324256, and someone will reach out to you within 24 hours.

0 Likes 0 ·
Stephen Dawson avatar image Stephen Dawson commented ·

Thanks. I see the ticket in my profile now. Much appreciated.


Kindly,

SHD

0 Likes 0 ·
mary-community-moderator avatar image mary-community-moderator ♦♦ Stephen Dawson commented ·

You're very much welcome!

0 Likes 0 ·
Dominic Moore avatar image
Dominic Moore answered

Did you find a solution for this?

Seeing the same thing on Ubuntu 22.04 with RC 24.4.53809.1206

Thanks

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Stephen Dawson avatar image
Stephen Dawson answered

Hi Dominic,


Contact from Ring Central. The app went end of life, said to use their web app.


-Stephen

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