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king10525 asked alvita-huang6590 commented

RingCentral data archiver to Google Drive stops regularly asking to re-authenticate tokens within days constantly

RingCentral data archiver to Google Drive stops regularly asking to re-authenticate tokens within days constantly. Plus it dumps all it's files into the root directory of the system admins google drive folder.


It becomes unusable due to these two issues. Ideas?



authentication
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Hi KING, thanks for your enquiry. Would you please open a case here https://support.ringcentral.com/contact-support.html or call our Support to leave some basic information we need? Then we can help to confirm the issue.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys