all missed calls show up 2x's on my caller ID
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Hi @Debrah Brooks , can you please send a screenshot he so we can check?
Mary, it's on my phone not my computer..how would i send a screen shot here?
How about in your desktop app? Is it also the same?
When i look at the call log here, it only shows one call but on the phone screen it shows 2 for each call
Are you using android or iOs?
Ios i believe
Thanks! Are you looking at your RC app's call log or the phone's original logs?
the RC on the computer shows only one call, but on the desk phone not my cell phone it shows 2 calls for each call
I'm thinking its a setting someplace but i have not got a clue where that might be
Oh! you mean the desk phone. What's the make & model of your desk phone?
yealink is all i know sorry
Is this happening on every missed calls?
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Very,very dissapointed that there is no whisper to ID a call or a way to caller ID to let my staff know what number is calling in from.
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