Incorrect account information when resetting password for Production app

Hi Long,

Yes, sandbox account and production account are different. I clicked on Reset Password of the Production one and I was not able to reset password with error  "Incorrect account information."



I used password flow to get a toke and was able to request a token using sandbox account. Following is the code to request a token (I used RestSharp)

 var client = new RestClient("https://platform.ringcentral.com");
            client.Authenticator = new HttpBasicAuthenticator("production-app-id", "production-app-secret");
            var request = new RestRequest("/restapi/oauth/token", Method.POST);
            request.AddHeader("Content-Type", "application/x-www-form-urlencoded");
            request.AddParameter("grant_type", "password");
            request.AddParameter("username", "+16xxxxxxx01");
            request.AddParameter("extension", "101");
            request.AddParameter("password", "production-password");
            var response = client.Post(request);