Control softphone or desk phone via API or SDK

Hi, Jeroen . You can try RingCentral Embeddable Voice https://github.com/ringcentral/ringcentral-embeddable-voice  It is a web application. But you can embed it into a webview or electron. And you can control it by API from webview.  This is a demo to use it in java with jxbrowser https://github.com/tylerlong/jxbrowser-webrtc

We are looking for a way to control the voice from the iframe directly using JavaScript.

https://github.com/ringcentral/ringcentral-web-phone supports that. 

when the page is reloaded the active connection/call you are in is lost. 

No JS code will survive after page reload, I don't think there is a solution to this problem.

it is possible to directly control the RingCentral softphone or (physical)desk-phone by using a specific SDK or API.

As far as I can tell, there is no such SDK / API.


 https://github.com/ringcentral/ringcentral-embeddable-voice allow you to control the phone via JS. But it also has the page reload issue mentioned above.

Thank you for reaching out to me. I was not aware that RingCentral was developing the Active Call Control APIs.

Could you please send us some documentation so we can take a look? I would like to determine if this is a possible solution for our problem. We are currently in the final fase of the development and have implemented a work around for now. I would very much like to use the Active Call Control API's if that means we do not have to use our current work around

Recently we created this softphone SDK: https://github.com/ringcentral/ringcentral-softphone-js

It doesn't require browsers to run. So you can run it on server side and avoid the page refreshing issue mentioned above.

Please note that it is a new SDK and it is not ready for production yet. Feel free to try and give us feedbacks.