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Mayur Upadhayay avatar image
Mayur Upadhayay asked Phong Vu answered

Unable to login in developer admin portal

1669181078111.png


I have been unable to login in the Developer admin portal for quite a while now. The service has been down for more than a day.

admin portaldeveloper sandbox
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1 Answer

Phong Vu avatar image
Phong Vu answered

Hi, the sandbox service web server has been down since yesterday. This incident is reported and the team is working on it.

Please stay tuned for the fix.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys