russel-cruz avatar image
russel-cruz asked mary-community-moderator commented

Call queue concern

Call queue concern:

Hi Team,

I received a call from customer asking when will it be available for RingCentral customers to be able to add an external number within the call handling under a call queue extension, just like the same feature when adding an external number under the user extension/s.

Thank you,

call handlingcall queuescall forwarding
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi Russel! please ask the customer to submit a feature request for this in the ideas Portal at

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