406 Not Acceptable when Get Call Recordings Data

GEThttps://platform.ringcentral.com/restapi/v1.0/account/accountId/recording/recordingId/content

{
  "message": "Not Acceptable",
  "errors": []
}

Dear RingCentral Support Team,

I am writing to report an issue that we have been experiencing with our service beginning on December 16th, 2022. We have noticed a significant increase in the number of 406 "Not Acceptable" errors, with a total of 1217 errors recorded so far.

We have been encountering this error both on the API test platform and in production, and we have no further information about the specifics of these errors. I am hoping that you can provide some guidance on what might be causing these errors and what we can do to resolve the issue.

From my understanding, this error typically indicates that the server is unable to produce a response matching the list of acceptable values defined in the request's headers. However, without more information about the specifics of the errors we are encountering, it is difficult for us to troubleshoot and resolve the issue.

If you could provide any additional information or guidance on what might be causing these errors and how we can resolve them, it would be greatly appreciated. Thank you in advance for your help.

Sincerely,