Question

Call Queue Members and Forwarding

  • 20 December 2022
  • 1 reply
  • 705 views

If someone is a member of a call queue and they forward their line (not the call queue (mainline) number), does a call that comes to the call queue that they're a member of get forwarded to them as well?


Thanks!


1 reply

Userlevel 2

It should not forward to the call queue members since it's a direct forwarding.

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