Has anyone been experiencing an uptick of dropped calls while using the mobile application while on cellular data.
We have had an increase in complaints about the mobile app dropping calls after a couple seconds after answering the calls in the past month or so. While using Wifi in our locations everything is fine.
These users have been using the mobile app for the past few years and it seems like we have had a large amount of drops in the past month.
i've just joined in with ring central but i noticed right off the bat that calling while using cell data will cause the calls to drop almost immediately in and out too
Was there any resolution to this? We just started with Ringcentral and I'm having the same issue on my phone (but apparently I'm the only one in my company). 2-3 seconds into the call, it says poor or bad connection and then it's dead air. It only happens on cell signal.
We are seeing the same thing. It gets worse if the phone is connected to the Bluetooth of the car or earbuds.
10+ year Ring Central user here. The past few months, the iPhone app has become unusable for phone calls. Same thing as the others, I’m in a rock solid 5G connection territory but the app claims bad service and drops calls like mad. It is SO infuriating. PLEASE fix this Ring Central! It’s been an issue for so long!!!!!
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