When a caller calls in and we transfer a call, it shows either our main number on the caller id or the person transferring the call. It does not show the original caller.
When a caller calls in and we transfer a call, it shows either our main number on the caller id or the person transferring the call. It does not show the original caller.
No, this is a developer issue as it is not a current feature per RingCentral customer support.
Then provide more info about what kind of application do you develop, how do you detect incoming calls and how do you transfer a call using APIs.
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