I'm having an issue with the red dot that indicates an unread message on the desktop app icon in the Windows task bar.
The dot doesn't go away when I read all the unread messages, even if I click away after reading the last message. I have to close and re-open the RingCentral window every time I read a message in order for the red dot to clear. This does work every time - if I have no unread messages and the red dot is still there, it always clears when I close/reopen.
It never clears on its own. My app is up to date... Anyone else having this issue?