question

Steve Goal avatar image
Steve Goal asked mary-community-moderator answered

Text messages

I can't send texts. I write the number, i write the message but the icon send is not enabled

sms and text messaging
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi Steve, there's a new policy requiring mobile carriers' new registration to help verify messaging traffic from business phone numbers, which applies to all RingCentral customers. To know more about this, please see the article below.

https://support.ringcentral.com/article-v2/Intro-SMS-compliance-campaign-registration.html?brand=RC_US&product=RingCentral_MVP&language=en_US


You may also submit a Support Ticket if you need further assistance with registration. Go to https://support.ringcentral.com/new-case.html.

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