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Question about RingCentral SMS Campaigns
Tags: sms and text messaging, sending sms, high-volume sms, sms community identity
Jan 24, 2023 at 7:38am   •   2 replies  •  0 likes
Jarek Howell

My question is if I send out a mass sms campaign, does it send it anonymously rather than in a group? They need to be individual texts to each client and they cannot see the other clients in the campaign group. Basically can I send out one campaign to multiple users without them seeing the other recipients?

Additionally, is the SMS Campaign's feature HIPAA Compliant?

2 Answers
answered on Jan 24, 2023 at 2:20pm  

Regarding HIPAA compliance, the answer is no. SMS is general (not just RC) and is not HIPAA compliant due to the lack of end-to-end encryption.

answered on Jan 24, 2023 at 2:19pm  

The High Volume SMS API offers this feature. If you want to know more about this, you may go to


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