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No phone number found with 'SmsSender' feature enabled.
Tags: developer sandbox
Jan 30, 2023 at 2:54pm   •   5 replies  •  0 likes
Jose Malaga

Getting this message on my Sandbox.

"No phone number found with 'SmsSender' feature enabled."

@Phong Vu can you please help me enable it?

Sandbox number: 929.474.6659

Thank you in advance...

on Jan 30, 2023 at 3:35pm   •  0 likes

Request created. Pls stay tuned

4 Answers
answered on Nov 30, 2023 at 9:21am  

Good afternoon Ring Central Team,

I would also like my phone number activated. I submitted a support ticket but still do not have access to SmsSender on my sandbox number:


answered on Nov 23, 2023 at 3:56am  

hello ringcentral team can you please enable smsSender feature to our sandbox account as well. main phone number: +12055120243
sandbox client id: K8j5BB_aT9ynoYZ1-e5P3A
@Phong Vu

on Nov 27, 2023 at 7:32am   •  0 likes

All the phone numbers in your sandbox are SMS enabled. It's just the number you provided above is the main company phone number. Check the Auto-receptionist -> General Settings from your sandbox admin portal to see which extension is assigned to handle SMS/Fax.

on Nov 30, 2023 at 4:39am   •  0 likes

ringcentral.pngHello @Phong Vu I cannot see any kind of settings related to SMS as you mentioned in you reply. For reference attaching SS

on Nov 30, 2023 at 8:00am   •  0 likes

Please read my post here.

answered on Feb 22, 2023 at 2:53am  

getting same error, @Phong Vu can you also enable it for me
sand box = +15856234169

on Feb 22, 2023 at 7:38am   •  0 likes

The number is a main company number and it is SMS enabled. I don't now how you login and check the number and use it. It's however assigned to the main super admin user (ext 101) via the IVR.

Any way, I added a direct number xxx-0059 to the ext 101 and you can use that number instead. Login your sandbox service web to get the entire number and try both numbers again.

answered on Jan 30, 2023 at 9:02pm  

Your number is enabled. Pls test

on Jan 31, 2023 at 9:57am   •  0 likes

Works now! Thank you so much!

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